FAQ
Product Information FAQs
1. What does JCFLOW DIY specialize in?
JCFLOW DIY is a California-based studio specializing in unique silicone beads and focal beads for creative DIY projects.
2. Where are JCFLOW DIY products designed and manufactured?
Our designs originate from our creative studio in California, and products are manufactured internationally in our factory. We have an office and warehouse in ShenZhen, China, dedicated to our US location.
3. What sets JCFLOW DIY silicone beads apart?
Our silicone beads are crafted from premium, eco-friendly materials, featuring clear graphic printing, vibrant colors, and durability. Our rub-on transfer stickers for furniture provide a 3D stereoscopic effect.
Ordering and Shipping FAQs
4. How does JCFLOW DIY handle shipping?
Orders $50 and above qualify for free shipping. Orders under $50 incur a flat fee of $4.99. We aim for prompt processing, and tracking information is provided for monitoring.
5. What is the refund policy for JCFLOW DIY products?
Refund requests can be made before shipment or within 48 hours of receiving the product. Contact customer service with relevant order details and issue descriptions.
Safety and Use FAQs
6. Is adult supervision required for using JCFLOW DIY products?
Yes, adult supervision is essential, especially for children engaged in DIY activities. Adhering to safety recommendations prevents accidents, considering some products may pose a choking hazard.
7. Can JCFLOW DIY products be used without adult supervision?
No, products should not be used, played with, or handled without adult supervision. JCFLOW DIY assumes no responsibility for product misuse.
Responsibility and Liability FAQs
8. How do I determine if JCFLOW DIY products are suitable for my child?
You are solely responsible for determining product suitability for your child. Provide appropriate supervision and ensure a safe environment.
9. Is JCFLOW DIY liable for allergies or medical issues from product use?
JCFLOW DIY cannot guarantee freedom from allergies or medical issues and is not liable for resulting loss, damage, injury, or mishap.
